Changes to disability counter services due to transition to the NDIS

01 Feb 2019 newsmedia

As South Australians with disability continue to transition from State Government disability services to the National Disability Insurance Scheme (NDIS), a number of Disability Community Services (DCS) office locations and functions are changing

From tomorrow, the counter services at Christies Beach and Highgate Park will be closed to the public, with counter services to cease at Mount Barker on February 8, 21 Blacks Rd, Gilles Plains on February 22 and 31 Blacks Rd, Gilles Plains on March 15.

The counters are being closed due to the NDIS transition, with the majority of disability clients already transitioned to the NDIS and no longer requiring the service. As a result, there has been a significant decrease in the number of clients coming into Disability SA offices as people begin to receive services from the Federal Government, through the NDIS.

“The Department of Human Services has been in contact with the small group of remaining Disability SA clients affected by today’s changes and will continue to contact those impacted by the Mt Barker and Gilles Plains changes over coming weeks,” said Minister for Human Services Michelle Lensink.

“We have been talking to clients about how we can best support them to transition to the NDIS, provide them with alternative contact details and have let them know that they can continue to call the offices on their existing phone numbers.

“We remain committed to supporting our clients to successfully transition to the NDIS.”

For clients still needing assistance with their NDIS plans, NDIS Local Area Coordinators (LAC) are available to assist anyone who needs help.

There are LAC offices at Mile End, Clovelly Park, Salisbury, Noarlunga, Mount Barker, Gawler and Campbelltown.

People can find their local NDIS or LAC office contact details at